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	<title>iC Accountancy - Part of  Intellectual Capitalists</title>
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	<link>http://www.icaccountancy.co.uk</link>
	<description>iC Accountancy - Based In Penarth</description>
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		<title>May Day tax alert!</title>
		<link>http://www.icaccountancy.co.uk/2013/04/may-day-tax-alert/</link>
		<comments>http://www.icaccountancy.co.uk/2013/04/may-day-tax-alert/#comments</comments>
		<pubDate>Tue, 23 Apr 2013 20:55:25 +0000</pubDate>
		<dc:creator>l.evans@intcap.co.uk</dc:creator>
				<category><![CDATA[iC Accountancy News]]></category>

		<guid isPermaLink="false">http://www.icaccountancy.co.uk/?p=1923</guid>
		<description><![CDATA[Taxpayers who have not yet filed their 2011/12 self assessment tax return are being urged to do so before 1 May as from this date,  HMRC will charge a £10 daily penalty for late online returns, up to a maximum of 90 days (total £900). This is in addition to the initial late filing penalty of £100, [...]]]></description>
			<content:encoded><![CDATA[<p>Taxpayers who have not yet filed their 2011/12 self assessment tax return are being urged to do so before 1 May as from this date, <span style="font-size: 13px; line-height: 19px;"> HMRC will charge a £10 daily penalty for late online returns, up to a maximum of 90 days (total £900). This is</span><span style="font-size: 13px; line-height: 19px;"> in addition to the initial late filing penalty of £100, which applies automatically even where there is no tax due, or where the tax due is paid on time. </span><span style="font-size: 13px; line-height: 19px;">Further penalties of at least £300, or 5% of the tax due if this is greater, will apply for tax returns that are 6 and 12 months late &#8211; all of which could add up to a sizeable and very unwelcome bill. </span></p>
<p>Penalties do not just apply for late filing &#8211; they also apply to the late payment of tax, amounting to 5% of the unpaid tax,  payable at 30 days, 6 months and 12 months after the due date of 31st Jan 2013.</p>
<p>If you haven&#8217;t yet filed your 2011/12 return, please contact the office on 02920 713 800 to see how we can help &#8211; in certain circumstances, we may be able to appeal penalties already incurred.</p>
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		<title>Ready to report in Real Time?</title>
		<link>http://www.icaccountancy.co.uk/2013/04/ready-to-report-in-real-time/</link>
		<comments>http://www.icaccountancy.co.uk/2013/04/ready-to-report-in-real-time/#comments</comments>
		<pubDate>Thu, 04 Apr 2013 12:12:59 +0000</pubDate>
		<dc:creator>l.evans@intcap.co.uk</dc:creator>
				<category><![CDATA[iC Accountancy News]]></category>

		<guid isPermaLink="false">http://www.icaccountancy.co.uk/?p=1914</guid>
		<description><![CDATA[Despite the last minute temporary relaxation to RTI requirements until 5th Oct 2013 for businesses with fewer than 50 employees, its still worth getting ready for Real Time Information (RTI) now. RTI is the new method of reporting PAYE from 6th April where employers tell HMRC at the time payments are made in place of [...]]]></description>
			<content:encoded><![CDATA[<p>Despite the last minute temporary relaxation to RTI requirements until 5th Oct 2013 for businesses with fewer than 50 employees, its still worth getting ready for Real Time Information (RTI) now. RTI is the new method of reporting PAYE from 6th April where employers tell HMRC at the time payments are made in place of the former annual disclosure. A reported saving of £300 million will be made by businesses due to a reduction in administration costs and HMRC with receive more accurate and up to date records reducing the number of cases where people have under or over paid tax during the year.</p>
<p>You can download HMRC&#8217;s RTI readiness guide <a href="http://www.hmrc.gov.uk/payerti/getting-started/business-readiness-checklist.pdf">here</a>  or for more<span style="font-size: 13px; line-height: 19px;"> information on payroll and RTI click </span><a style="font-size: 13px; line-height: 19px;" href="http://www.icaccountancy.co.uk/2012/10/hmrcs-rti/" target="_self" data-cke-saved-href="http://www.icaccountancy.co.uk/2012/10/hmrcs-rti/">here</a></p>
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		<title>HMRC to monitor tax dodgers for 5 years under new measures</title>
		<link>http://www.icaccountancy.co.uk/2013/04/hmrc-to-monitor-tax-dodgers-for-5-years-under-new-measures/</link>
		<comments>http://www.icaccountancy.co.uk/2013/04/hmrc-to-monitor-tax-dodgers-for-5-years-under-new-measures/#comments</comments>
		<pubDate>Thu, 04 Apr 2013 11:55:56 +0000</pubDate>
		<dc:creator>l.evans@intcap.co.uk</dc:creator>
				<category><![CDATA[iC Accountancy News]]></category>

		<guid isPermaLink="false">http://www.icaccountancy.co.uk/?p=1911</guid>
		<description><![CDATA[Under new measures launched in April by HMRC’s Managing Serious Defaulters programme tax dodgers will now be closely monitored for up to 5 years. Evaders targeted consist of those who have received a civil evasion penalty for dishonestly evading VAT; or are required to give a security deposit for VAT, Environmental Taxes, PAYE or NICs; or become deliberately insolvent as [...]]]></description>
			<content:encoded><![CDATA[<p>Under new measures launched in April by HMRC’s <strong><em>Managing Serious Defaulters</em></strong> programme tax dodgers will now be closely monitored for up to 5 years. Evaders targeted consist of those who have received a civil evasion penalty for dishonestly evading VAT; or are required to give a security deposit for VAT, Environmental Taxes, PAYE or NICs; or become deliberately insolvent as a way of dodging their business taxation obligations.<br />
<strong><em>Managing Serious Defaulters</em></strong> monitoring activities can include unannounced visits by HMRC, asking for records so they can be checked, carrying out in-depth compliance checks into personal tax affairs, observing and recording business activities and cross-checking details in accounts.<br />
HMRC has warned that defaulters who fail to comply with their tax obligations may face criminal proceedings.</p>
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		<title>Happy New Tax Year! Well almost&#8230;</title>
		<link>http://www.icaccountancy.co.uk/2013/03/happy-new-tax-year-well-almost/</link>
		<comments>http://www.icaccountancy.co.uk/2013/03/happy-new-tax-year-well-almost/#comments</comments>
		<pubDate>Tue, 12 Mar 2013 10:23:35 +0000</pubDate>
		<dc:creator>l.evans@intcap.co.uk</dc:creator>
				<category><![CDATA[iC Accountancy News]]></category>

		<guid isPermaLink="false">http://www.icaccountancy.co.uk/?p=1904</guid>
		<description><![CDATA[With little over a month to go to 5th April, now is the time to focus on maximising tax reliefs and allowances&#8230; Individuals Higher rate taxpayers should maximise tax reliefs which are given in full against income such as loss reliefs (including losses incurred on shares in some private companies), pension contributions (up to £200,00, [...]]]></description>
			<content:encoded><![CDATA[<p><span style="font-size: 13px; line-height: 19px;">With little over a month to go to 5</span><sup style="line-height: 19px;">th</sup><span style="font-size: 13px; line-height: 19px;"> April, now is the time to focus on maximising tax reliefs and allowances&#8230;</span></p>
<p><strong>Individuals</strong></p>
<p>Higher rate taxpayers should maximise tax reliefs which are given in full against income such as loss reliefs (including losses incurred on shares in some private companies), pension contributions (up to £200,00, including any unused relief brought forward) and Gift Aid contributions.</p>
<p>Other sensible tax planning opportunities include tax efficient investments making best use of reliefs which would otherwise be lost (annual limits are refreshed into new tax year) There are many schemes, many of which offer generous relief, including  Enterprise Investment, Seed EIS investment, Venture Capital Trusts and ISAs. For more information on these, read <a href="http://www.icaccountancy.co.uk/news/insight/">page 7 of the latest issue of iNsight</a>, our practice magazine.</p>
<p>It’s also worth considering deferring income payments such as bonus payments and dividends from companies where possible, especially for those paying a higher rate of tax this year compared to next year (remembering that from 6 April there will be a reduction in the top rate of tax as those with income of more than £150k will see their top rate reducing from 50% to 45%)  This has an added bonus for businesses, as the company can approve bonuses for which it can claim a Corporation Tax relief deduction against current year profits but doesn’t have to pay the PAYE tax and NI contributions on the bonus for up to another 9 months (note the liability is incurred when the bonus is drawn down, so ideally the Directors should defer paying out until the 9<sup>th</sup> month after approval)</p>
<p>&nbsp;</p>
<p><strong>Companies </strong></p>
<p>Aside from the above sound advice on bonus deferment, there are a number of other ways to reduce your company’s tax and NI at this time of year.</p>
<p>-       Take stock – the lower the value of stock, the less the company’s CT bill will be for the year – so now’s the time to undertake that stock take you’ve been putting off. Remember that if you price an item below cost just to shift it, then you can include it in your stock list at the lower value, not the cost price.</p>
<p>-       Go green –  currently the tax deduction for greener company cars (i.e. those below 160g/km) is 185 but from the new tax year, that rate will only apply for vehicles with even lower emissions (i.e. those below 130g/km) A <em>purchase order</em> for a vehicle below 160g/km signed before 1<sup>st</sup> April will still qualify for the higher tax deduction rate, even if you pay for it later)</p>
<p>-       Lose the loan – if a Director or employee owes the company more than £5000 at any point during the tax year, this can give rise to a Benefit In Kind tax charge (if the loan interest rate is below 4% including interest free). To reduce both the individual and company NI bill, pay off a significant amount of the loan before the end of the tax year – you can always reborrow again as soon as the new tax year starts. For specifics on how the BIK arises, <a href="http://www.icaccountancy.co.uk/contact/">contact us. </a></p>
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		<title>The latest issue of iC&#8217;s iNsight magazine is out now!</title>
		<link>http://www.icaccountancy.co.uk/2013/02/the-latest-issue-of-ics-insight-magazine-is-out-now/</link>
		<comments>http://www.icaccountancy.co.uk/2013/02/the-latest-issue-of-ics-insight-magazine-is-out-now/#comments</comments>
		<pubDate>Fri, 08 Feb 2013 11:59:32 +0000</pubDate>
		<dc:creator>l.evans@intcap.co.uk</dc:creator>
				<category><![CDATA[iC Accountancy News]]></category>

		<guid isPermaLink="false">http://www.icaccountancy.co.uk/?p=1891</guid>
		<description><![CDATA[The Spring 2013 edition of iC&#8217;s iNsight magazine is out now, packed with business advice, tax tips, and consultancy news. This issue, we look at registering as an employer for the first time, tax efficient investing,  the importance of internal communications plus client deal news. If you would like to feature or advertise in the [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://868666173.r.worldcdn.net/wp-content/uploads/2011/12/IC-Mag-Issue-2-COVER.jpg"><img class="size-medium wp-image-1888 alignleft" title="IC-Mag-Issue-2-COVER" src="http://868666173.r.worldcdn.net/wp-content/uploads/2011/12/IC-Mag-Issue-2-COVER-212x300.jpg" alt="" width="212" height="300" /></a>The Spring 2013 edition of iC&#8217;s<a title="iNsight magazine" href="http://www.icaccountancy.co.uk/news/insight/"> iNsight</a> magazine is out now, packed with business advice, tax tips, and consultancy news.</p>
<p>This issue, we look at registering as an employer for the first time, tax efficient investing,  the importance of internal communications plus client deal news.</p>
<p>If you would like to feature or advertise in the next issue, which is out in April 2013, please contact the office.</p>
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		<title>Cash is King!</title>
		<link>http://www.icaccountancy.co.uk/2013/02/cash-is-king/</link>
		<comments>http://www.icaccountancy.co.uk/2013/02/cash-is-king/#comments</comments>
		<pubDate>Thu, 07 Feb 2013 09:38:02 +0000</pubDate>
		<dc:creator>l.evans@intcap.co.uk</dc:creator>
				<category><![CDATA[iC Accountancy News]]></category>

		<guid isPermaLink="false">http://www.icaccountancy.co.uk/?p=1884</guid>
		<description><![CDATA[Cash is King! Collecting cash can be one of the biggest headaches for small business owners &#8211; here are 6 tips to shorten the cycle: 1. Send your invoices pronto– after a project is completed, it’s all too easy to move on to the next one and forget to invoice, but a customer has no obligation to pay until the [...]]]></description>
			<content:encoded><![CDATA[<p>Cash is King! Collecting cash can be one of the biggest headaches for small business owners &#8211; here are 6 tips to shorten the cycle:</p>
<p>1. Send your invoices pronto– after a project is completed, it’s all too easy to move on to the next one and forget to invoice, but a customer has no obligation to pay until the invoice is received.</p>
<p>2. Spell it out – explain all the elements of the product or service require <span style="font-size: 13px; line-height: 19px;">so the client fully understands what </span><span style="font-size: 13px; line-height: 19px;">they are paying for and there is less </span><span style="font-size: 13px; line-height: 19px;">opportunity for payment delaying queries.</span></p>
<p>3. Split the difference – consider splitting a large bill into a number of smaller invoices – a client with cash flow issues is more likely to perceive a large balance as a problem and therefore sit on it, whereas smaller more manageable amounts are likely to be paid more quickly.</p>
<p>4. Highlight terms – confirm terms upon engagement but also reiterate them on your invoice so that the payment deadline is clear, also pointing out any late payment action such as interest and charges payable.</p>
<p>5. Consider early payment discounts – of course you want to be paid in full for work you have undertaken, but if it comes to the cash being in your pocket rather than the clients, then you may want to offer a 1% discount for payment within 10 days, for example. The earlier you get paid, the less risk of something happening to your customer, plus from a working capital perspective, it lowers your cost of borrowing (important nowadays when business finance is harder to access).</p>
<p>6. Be friendly and polite – if the person paying the bill is not your immediate client, then be sure to build a relationship with them too – plus research has shown that messages such as “thank you for your business” can increase the chances of your invoice being higher on the list of payables.</p>
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		<title>Selected for tax investigation? Here’s how to keep calm and carry on&#8230;</title>
		<link>http://www.icaccountancy.co.uk/2013/02/selected-for-tax-investigation-heres-how-to-keep-calm-and-carry-on/</link>
		<comments>http://www.icaccountancy.co.uk/2013/02/selected-for-tax-investigation-heres-how-to-keep-calm-and-carry-on/#comments</comments>
		<pubDate>Wed, 06 Feb 2013 11:28:20 +0000</pubDate>
		<dc:creator>l.evans@intcap.co.uk</dc:creator>
				<category><![CDATA[iC Accountancy News]]></category>

		<guid isPermaLink="false">http://www.icaccountancy.co.uk/?p=1882</guid>
		<description><![CDATA[HMRC are looking to achieve a 2010 spending review target of raising an extra £7bn in tax by 2015. This inevitably means that they are turning their attention to investigations, undertaking detailed reviews, either on a random basis, or because they have reason to believe that the taxpayer has underpaid. Investigations can be intrusive, time-consuming and stressful, and if it [...]]]></description>
			<content:encoded><![CDATA[<p><span style="font-size: 13px; line-height: 19px;">HMRC are looking to achieve a 2010 spending review target of </span>raising an extra £7bn in tax by 2015. This inevitably means that they are turning their attention to investigations, undertaking detailed reviews, either on a random basis, or because they have reason to believe that the taxpayer has underpaid. Investigations can be intrusive, time-consuming and stressful, and if it is discovered that tax has been underpaid, the taxpayer will have to pay what is due plus any penalty or interest accrued. If you have received notification that your affairs are to be investigated, here are some top tips to help you survive the experience with sanity intact.<br />
<span style="color: #ff6600;">• It sounds obvious, but tell the taxman the truth –</span> <span style="color: #ff6600;">investigators have huge resources at their disposal,</span> <span style="color: #ff6600;">and have the powers to scrutinize numerous aspects of</span> <span style="color: #ff6600;">an individual’s affairs, as well as the authority to speak to</span> <span style="color: #ff6600;">third parties. The best advice is to disclose everything,</span> <span style="color: #ff6600;">and this will be seen far more favourably when the</span> <span style="color: #ff6600;">investigating officer is considering any penalties you may</span> <span style="color: #ff6600;">have to swallow as part of your settlement.</span><br />
<span style="color: #ff6600;">• Take sound advice – again, common sense, but taking</span> <span style="color: #ff6600;">tax tips from colleagues at the golf club will inevitably</span> <span style="color: #ff6600;">cost you in the long term. Entrust your affairs to a</span> <span style="color: #ff6600;">reputable tax advisor, who understands how HMRC</span> <span style="color: #ff6600;">operates and the jargon they use – not only will this free</span> <span style="color: #ff6600;">up your time, but emotionally, you’ll feel as if a weight has</span> <span style="color: #ff6600;">been lifted.</span><br />
<span style="color: #ff6600;">• Do your homework – prepare well for any meetings</span> <span style="color: #ff6600;">and make sure you are able to answer the investigators</span><br />
<span style="color: #ff6600;">questions as failure to do so could be deemed as “lack of</span> <span style="color: #ff6600;">co-operation”.</span><br />
<span style="color: #ff6600;">• Play by the rules &#8211; if you have underpaid tax, and have</span> <span style="color: #ff6600;">reached a settlement, adhere to the payment plan, and</span> <span style="color: #ff6600;">above all, don’t let it happen again – HMRC does not take</span> <span style="color: #ff6600;">kindly to serial offenders.</span></p>
<p><strong>Did you know&#8230;? </strong>You can purchase Tax Investigations insurance, sometimes referred to as Professional Expenses Insurance which will cover all fees in the event of an investigation. Premiums are typically around £75 per annum for SMEs. Speak to the iC office for details.</p>
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		<title>Is the flat rate VAT scheme for me?</title>
		<link>http://www.icaccountancy.co.uk/2013/02/is-the-flat-rate-vat-scheme-for-me/</link>
		<comments>http://www.icaccountancy.co.uk/2013/02/is-the-flat-rate-vat-scheme-for-me/#comments</comments>
		<pubDate>Wed, 06 Feb 2013 11:19:54 +0000</pubDate>
		<dc:creator>l.evans@intcap.co.uk</dc:creator>
				<category><![CDATA[iC Accountancy News]]></category>

		<guid isPermaLink="false">http://www.icaccountancy.co.uk/?p=1879</guid>
		<description><![CDATA[The flat rate VAT scheme is an incentive set up by HMRC to help simplify VAT accounting for certain organisations. Essentially, you charge VAT on your invoices at the current rate of 20% but only repay HM Revenue and Customs at an agreed lower rate &#8211; rates vary depending on your profession/trade, and there is currently a 1% discount in [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_789" class="wp-caption alignright" style="width: 310px"><a href="http://868666173.r.worldcdn.net/wp-content/uploads/2012/01/VAT-registration.jpg"><img class="size-medium wp-image-789" title="VAT rules" src="http://868666173.r.worldcdn.net/wp-content/uploads/2012/01/VAT-registration-300x199.jpg" alt="" width="300" height="199" /></a><p class="wp-caption-text">Find out how to account for VAT correctly</p></div>
<p><span style="font-size: 13px; line-height: 19px;">The flat rate VAT scheme is an incentive set up by HMRC to help simplify VAT accounting for certain </span><span style="font-size: 13px; line-height: 19px;">organisations. Essentially, you charge VAT on your </span><span style="font-size: 13px; line-height: 19px;">invoices at the current rate of 20% but only repay HM </span><span style="font-size: 13px; line-height: 19px;">Revenue and Customs at an agreed lower rate &#8211; rates </span><span style="font-size: 13px; line-height: 19px;">vary depending on your profession/trade, and there </span><span style="font-size: 13px; line-height: 19px;">is currently a 1% discount in your first year of VAT </span><span style="font-size: 13px; line-height: 19px;">registration. As an example, an IT contractor will pay </span><span style="font-size: 13px; line-height: 19px;">VAT at the rate in the first year of just 13.5% of the </span><span style="font-size: 13px; line-height: 19px;">gross amount and 14.5% in subsequent years. </span></p>
<p><span style="font-size: 13px; line-height: 19px;">To be eligible, your expected first year ex VAT turnover </span><span style="font-size: 13px; line-height: 19px;">must not exceed £150k, and once you join the scheme </span><span style="font-size: 13px; line-height: 19px;">you can remain in it until your total business income is </span><span style="font-size: 13px; line-height: 19px;">more than £230k. Generally you cannot reclaim any of </span><span style="font-size: 13px; line-height: 19px;">the VAT that you pay on purchases, although you may </span><span style="font-size: 13px; line-height: 19px;">be able to claim back the VAT on capital assets worth </span><span style="font-size: 13px; line-height: 19px;">more than £2k. Visit the <a title="VAT" href="http://www.icaccountancy.co.uk/vat/">VAT</a> section of iC’s website for </span><span style="font-size: 13px; line-height: 19px;">more.</span></p>
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		<title>Inspiring new office artwork!</title>
		<link>http://www.icaccountancy.co.uk/2013/02/inspiring-new-office-artwork/</link>
		<comments>http://www.icaccountancy.co.uk/2013/02/inspiring-new-office-artwork/#comments</comments>
		<pubDate>Wed, 06 Feb 2013 10:40:50 +0000</pubDate>
		<dc:creator>l.evans@intcap.co.uk</dc:creator>
				<category><![CDATA[iC Accountancy News]]></category>

		<guid isPermaLink="false">http://www.icaccountancy.co.uk/?p=1873</guid>
		<description><![CDATA[The iC office is having a makeover for 2013! Check out our inspiring new meeting room artwork courtesy of local artist Dean Christopher&#8230;]]></description>
			<content:encoded><![CDATA[<p>The iC office is having a makeover for 2013! Check out our inspiring new meeting room</p>
<p>artwork courtesy of local artist Dean Christopher&#8230;<a href="http://868666173.r.worldcdn.net/wp-content/uploads/2013/02/Office-artwork-cropped1.jpg"><img class="alignright size-medium wp-image-1876" title="Office artwork cropped" src="http://868666173.r.worldcdn.net/wp-content/uploads/2013/02/Office-artwork-cropped1-300x153.jpg" alt="" width="300" height="153" /></a></p>
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		<title>Snow joke for businesses&#8230;</title>
		<link>http://www.icaccountancy.co.uk/2013/01/snow-joke-businesses/</link>
		<comments>http://www.icaccountancy.co.uk/2013/01/snow-joke-businesses/#comments</comments>
		<pubDate>Wed, 23 Jan 2013 13:47:26 +0000</pubDate>
		<dc:creator>l.evans@intcap.co.uk</dc:creator>
				<category><![CDATA[iC Accountancy News]]></category>

		<guid isPermaLink="false">http://www.icaccountancy.co.uk/?p=1867</guid>
		<description><![CDATA[At the time of writing, I’m confined to the house on the second snow day of 2013. Not that my path to the office is impassable due to glacial conditions, more the fact that our local school takes H&#38;S exceedingly seriously and has closed at the first flake – and so my 3 young sons [...]]]></description>
			<content:encoded><![CDATA[<p><span style="font-size: 13px; line-height: 19px;">At the time of writing, I’m confined to the house on the second snow day of 2013. Not that my path to the office is impassable due to glacial conditions, more the fact that our local school takes H&amp;S exceedingly seriously and has closed at the first flake – and so my 3 young sons are cosily sofa bound watching Toy Story 3 for the umpteenth time (I fear my patience has also gone “to infinity and beyond…”)</span></p>
<p>Like mine, I’m sure every child sprints to the windowsill on a frosty morning, hoping to see the blanket of white that signifies no maths lessons today; and likewise every parent dreads checking the school’s website for fear of an impromptu chance to catch up on the ironing. I’m in the fortunate position (I think) of being self-employed and hence answerable only to myself if I can’t manage to meet my deadlines via laptop on the kitchen table (albeit hampered somewhat by cries of “<em>Mum, can I have some more hot chocolate?”)</em>  But it’s a different story for those that are employed – having to make <em>that</em> call to the boss again can’t be enjoyable. But who actually loses out – the employee or the employer? Is the parent expected to take a day’s holiday, or does the company have to suffer the cost of lost working time, thanks to our firm friend, the British weather?</p>
<p>In general, even in very poor weather conditions, the onus is on employees to get to work – unless the employer has a contractual obligation to provide transport for employees to and from the place of work. Some employers may consider allowing employees to request that time off due to adverse weather be paid as annual leave or hours made up within a reasonable timescale but this not a given. However, if the business itself chooses to temporarily close due to snow, this will in effect be a period of lay-off and the business should pay employees their normal wages (unless there is a provision in their contract which allows for unpaid lay-off, or if the employees agree to being laid off without pay) All quite complicated, really &#8211; tis snow joke (sorry).</p>
<p><span style="font-size: 13px; line-height: 19px;">And with that, Toy Story’s now finished. Time to put on the rather more topical “Ice Age” now, I think …!</span></p>
<p><em>Lisa</em></p>
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